Part 5: Working with a Digital Agency.

Part 5: Working with a Digital Agency.

Changing a brief midway through the project The project is progressing well, the design elements are looking good, and development progress is excellent. However, you out of nowhere wind up reexamining the whole venture. It’s possible that something has taken place within your business or that the market has drastically changed, requiring you to modify your entire strategy.

Any change achieved in an undertaking will have time and cost suggestions.

In any project, it is normal to make minor adjustments to the designs and functionality, which is probably also agreed upon in the contract.

However, the majority of the time, if an entire design is altered beyond the scope of the original contract, you will be billed for the time spent changing the design, and milestones may need to be moved, delaying your project’s launch date.

For extreme changes, an agency might send you a new quote, which you’ll need to approve before work starts. You could see this as extremely baffling, especially assuming that you are compelled to make changes, due to financial or market related issues, despite the fact that you were content with the main thought.

Keep in mind that your digital agency is probably working on multiple projects at the same time for multiple clients. The agency would have to spend more time on your project if the brief was changed significantly, which would reduce the amount of time they could bill for other projects.

The agency would soon run out of money if several clients changed their requirements in the middle of a project and the agency didn’t charge for it.

We suggest that you and your company come to an agreement about the kinds of changes you can make to the project within reason without being charged for them.

For instance, before charging for changes, some companies may allow up to three changes to a graphic design element. In an ideal world, you would want to make as few changes as possible, so it’s important to have a clear project plan and brief (please see the previous articles in this series for instructions on how to do this).

We will discuss launching the project and making minor adjustments once it is active in the next article in this seven-part series.

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